![]() I would be a wealthy person if I had that dollar for every mistake they made. I wish I had a dollar for every time the installers either left something unplugged, walked away while the pool had a leak only to be called back to repair it or left discarded materials on my property. The service, product and treatment of customers is awful. I would not recommend this company to anyone. The same thing happened again but now they are telling me that the indention as well as the large crease that is in the bottom of the liner is normal and they are no longer coming out to even inspect the pool to make sure its ok. ![]() The installer told me it was a bad liner. Barber Shops Beauty Salons Beauty Supplies Days Spas Facial Salons Hair Removal Hair Supplies Hair Stylists Massage Nail Salons. See reviews, photos, directions, phone numbers and more for the best Billiard Equipment & Supplies in Birmingham, AL. I waited 5 months and they brought another liner but it did the same thing. Billiards Tables in Birmingham on YP.com. They came back out several months later only to say they were completely out of the liner for my pool and it would be the following year before they had anymore. I called them back 3 months after the install because the liner of the pool had what can only be described as large indentions or holes at the site where the buttresses are located. The first install was littered with used parts, trash let on my property as well as poor installation. My husband and I bought an above ground pool approximately 3 years ago. We like to buy from people who WANT our business, not someone who is closed-minded and too bothered to meet and greet his customers! We will not be returning. They have great products in the store and they would have potentially sold us many things, but the owner sure needs to find a personality. I can respect that, but he never introduced himself, he never asked about our space, he never looked at the pictures I had shared with the salesman. I walked over and told him, “I don’t think you want to sell us a spa.” He simply said, I don’t want to damage your new home. He spoke to the owner who never looked up from whatever he was doing and we could hear him telling him he didn’t think it was a good idea. We then returned to the store, spoke again to the same salesman, told him we wanted to give them another chance. We left and spoke to our builder, actually went and calculated the space, etc. But the salesman returned to tell us he was sorry but they wouldn’t be able to bring the spa “through our home”. The owner never came to say hello, to ask about the property or the build, NOTHING. We are currently under construction, building a new home on a nearby lake. My husband walked outside to retrieve his billfold to buy the spa while our salesman went over to speak to the owner/manager about delivery. The young salesman was very attentive, personable, kind and genuinely wanted to sell us a spa. We went into the Birmingham Family Leisure this morning.
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